The digital customer advisor is a real conversational agent (chatbot). It is able to understand a question asked in natural language and to answer it automatically, thanks to Artificial Intelligence technologies.
Your visitors have questions about your products or their order? Do they need help configuring their product? It’s simple, they simply ask their questions to the Conversational Assistant which will be able to inform them individually, just like a salesperson in a shop!
Get rid of the friction points that slow down conversions and answer your users’ questions in real time during their purchase and product configuration journey.
Generate involvement by providing your visitors with expertise and advice at the right time. Encourage product discovery, including contextualised information during the buying journey, and reassure them at every stage of the journey.
Natural language enables you to capture the real intentions and expectations of your consumers through the verbatims used during their interactions with the conversational assistant. This way, you know to what extent you can evolve your products to meet the market’s expectations.
The 3D visual configurator coupled with an expert conversational agent is a real asset to meet the expectations of customers who are looking for a shopping experience that is as personal as possible and as close as possible to that experienced in a shop.
The Customer Advisor relies on RETORIK – Davi The Humanizers, the conversational Artificial Intelligence platform of Davi The Humanizers. RETORIK gives an appearance, expertise, personality and appropriate behaviour to digital assistants.
Natural Language Understanding (NLU)
Natural Language Generation (NLG)
Body Language
Emotional AI
3D Engine
Dialogue Strategy
Knowledges bases
Text and Vocal
Multilingue
API
Design personnalisable
Analytics
Why is 3Dswipe visualisation technology unique?
